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How do I add users and assign roles?
How do I add users and assign roles?
Updated this week

You can add or delete users via the web platform.

To add users individually, navigate to the users icon from the main menu on the left hand side of the screen. Click the new user button at the top right hand corner of the screen and complete the profile info required (minimum first name, surname and email).

When setting up an account with multiple users we recommend using bulk import:

Manual import

When setting up your account on the web portal and navigate to the ‘users’ tab:

  • Click on the users tab

  • Click on upload users to import a user list

  • Click on the new user tab to add a single user

In this section, you can also edit employee access and assign roles. You can also do this on the app:

  • Click on the menu button at the top

  • Select users from the side menu

  • In this section you can search, add or edit users, as well as change their attributes and manage their ground transportation needs.

HR feeds

The quickest and most seamless method of adding users is via a HR feed. This allows you to automatically update your employee lists with no manual intervention, removing the risk of human error, reduced risk of fraud, better cost allocation, and better visibility into the data.

Available in SFTP or API formats. Contact your account manager or onboarding.uk@gett.com to activate this feature.

User roles

Once you have your users uploaded, you have the option to apply the following profiles to allow them to book rides:

  • Admin: has full control of settings and users; can order for anyone

  • Booker: Can order and manage rides for specific users

  • Passenger: Can order through a booker or the Gett mobile app if allowed

  • Finance: Can view billing and reports, order rides for themselves and edit other users

Download our user roles guide for more information.

To delete a user, search for their name and click to open up their profile on the right hand side. Here you’ll have the option to delete.

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